Frequently Asked Questions
Dashboard
Last Updated 7 years ago
Clicking on "Dashboard" link from top menu will open up a page that contains information about Paid Support subscription. A notification to upgrade subscription will be shown if a support is about to expire in next 30 days.
Available Supports tab shows the following attributes of available subscription:
![image](/file.php?key=fxdh3z1gapceiioxxaxt6da9wo5qrvbm&expires=1722124800&signature=3fb98158f9770f52d345bf4f6680ccfd3b53a4a3&disposition=inline)
![image](/file.php?key=fow78atwh4h4dbo9ou4xgoqnstmd2kzc&expires=1722124800&signature=2f89d8323f4e6dac2e68c141cf370362dfecc641&disposition=inline)
Available Supports Tab
Available Supports tab shows the following attributes of available subscription:- Type
- Quota
- Issue Count
- Expiry Date
- Status
- Support Owner
Stats Tab
Stats tab shows the following statistics for tickets:- Number of open tickets
- Number of resolved tickets
- Number of closed tickets
- Number of archieved tickets
- Number of deleted tickets